END USER LICENSE AGREEMENT

Last updated May 08, 2025


Protokol ("we," "our," or "us") provides this mobile application (the "App") and related services (collectively, the "Services") subject to your acceptance of and compliance with this End User License Agreement (the "EULA" or "Agreement"). This EULA is a legally binding agreement between you and Protokol. By downloading, installing, accessing, or using the App, you:


IF YOU DO NOT AGREE TO THE TERMS OF THIS EULA, DO NOT DOWNLOAD, INSTALL, ACCESS, OR USE THE APP.

TABLE OF CONTENTS

1. LICENSE GRANT
2. LICENSE RESTRICTIONS
3. THIRD-PARTY MATERIALS
4. USER CONTENT
5. UPDATES AND IMPROVEMENTS
6. TERMINATION
7. DISCLAIMER OF WARRANTIES
8. LIMITATION OF LIABILITY
9. INDEMNIFICATION
10. GOVERNING LAW
11. ENTIRE AGREEMENT
12. CONTACT INFORMATION

1. LICENSE GRANT

Subject to your compliance with the terms of this EULA, Protokol grants you a limited, non-exclusive, non-transferable, revocable license to download, install, and use the App for your personal, non-commercial purposes strictly in accordance with this EULA and any other documentation provided by Protokol. This license does not allow you to use the App on any device that you do not own or control, and you may not distribute or make the App available over a network where it could be used by multiple devices at the same time.

2. LICENSE RESTRICTIONS

You agree not to, and you will not permit others to:


3. THIRD-PARTY MATERIALS

The App may display, include, or make available third-party content (including data, information, applications, and other products, services, and/or materials) or provide links to third-party websites or services ("Third-Party Materials"). You acknowledge and agree that Protokol is not responsible for Third-Party Materials, including their accuracy, completeness, timeliness, validity, legality, decency, quality, or any other aspect thereof. Protokol does not assume and will not have any liability or responsibility to you or any other person or entity for any Third-Party Materials. Third-Party Materials and links thereto are provided solely as a convenience to you, and you access and use them entirely at your own risk and subject to such third parties' terms and conditions.

The App may integrate with Google APIs. Your use of information received from Google APIs will adhere to Google API Services User Data Policy , including the Limited Use requirements .

Payment processing services for items purchased through the App, including processing of credit and debit card transactions, are provided by Stripe. You can find Stripe's privacy policy at https://stripe.com/en-en/privacy. By using the App, you authorize Protokol to submit payment instructions to Stripe on your behalf in accordance with the terms of this EULA.

4. USER CONTENT

The App may allow you to create, submit, post, display, transmit, perform, publish, distribute, or broadcast content and materials, including but not limited to text, writings, video, audio, photographs, graphics, comments, suggestions, or personal information or other material (collectively, "User Content"). You retain any and all of your rights to any User Content you submit, post, or display on or through the App and you are responsible for protecting those rights. You agree that any User Content you submit, post, or display on or through the App is provided on a non-confidential basis.

4.1 Prohibited Content

You agree not to upload, share, post, or otherwise make available on or through the App any User Content that:


4.2 Content Monitoring and Removal Rights

Protokol has the right, but not the obligation, to monitor, review, screen, post, remove, refuse, modify, or store User Content at any time and for any reason, without notice to you. Protokol does not endorse any User Content and you agree that Protokol will not be responsible or liable for any User Content. You acknowledge that Protokol has no obligation to pre-screen, monitor, review, or edit any User Content. However, Protokol reserves the right to remove any User Content that it determines, in its sole discretion, violates the terms of this EULA or is otherwise objectionable.

4.3 User Content License

By submitting, posting, or displaying User Content on or through the App, you grant Protokol a perpetual, worldwide, non-exclusive, royalty-free, transferable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, and display such User Content, in whole or in part, and to incorporate such User Content into other works, in any form, media, or technology now known or later developed, for the purposes of providing and improving the Services.

4.4 User Content Representations and Warranties

You represent and warrant that:


4.5 DMCA Compliance

Protokol respects the intellectual property rights of others and expects users of the App to do the same. If you believe that your work has been copied in a way that constitutes copyright infringement, please provide Protokol with the following information in accordance with the Digital Millennium Copyright Act (DMCA):

DMCA notifications should be sent to our contact information provided in Section 12 of this EULA.

5. UPDATES AND IMPROVEMENTS

Protokol may from time to time in its sole discretion develop and provide App updates, which may include upgrades, bug fixes, patches, and other error corrections and/or new features (collectively, "Updates"). Updates may also modify or delete in their entirety certain features and functionality. You agree that Protokol has no obligation to provide any Updates or to continue to provide or enable any particular features or functionality. Based on your device settings, when your device is connected to the internet either:

You shall promptly download and install all Updates and acknowledge and agree that the App or portions thereof may not properly operate should you fail to do so. You further agree that all Updates will be deemed part of the App and be subject to all terms and conditions of this EULA.

6. TERMINATION

This EULA will remain in effect until terminated by you or Protokol.

You may terminate this EULA by deleting the App and all copies thereof from your device.

Protokol may terminate this EULA at any time without notice if it ceases to support the App, which Protokol may do in its sole discretion. In addition, this EULA will terminate immediately and automatically without any notice if you violate any of the terms and conditions of this EULA.

Upon termination:

Termination will not limit any of Protokol's rights or remedies at law or in equity.

7. DISCLAIMER OF WARRANTIES

THE APP IS PROVIDED TO YOU "AS IS" AND "AS AVAILABLE" AND WITH ALL FAULTS AND DEFECTS WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, PROTOKOL, ON ITS OWN BEHALF AND ON BEHALF OF ITS AFFILIATES AND ITS AND THEIR RESPECTIVE LICENSORS AND SERVICE PROVIDERS, EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, WITH RESPECT TO THE APP, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND WARRANTIES THAT MAY ARISE OUT OF COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE, OR TRADE PRACTICE. WITHOUT LIMITATION TO THE FOREGOING, PROTOKOL PROVIDES NO WARRANTY OR UNDERTAKING, AND MAKES NO REPRESENTATION OF ANY KIND THAT THE APP WILL MEET YOUR REQUIREMENTS, ACHIEVE ANY INTENDED RESULTS, BE COMPATIBLE OR WORK WITH ANY OTHER SOFTWARE, APPLICATIONS, SYSTEMS, OR SERVICES, OPERATE WITHOUT INTERRUPTION, MEET ANY PERFORMANCE OR RELIABILITY STANDARDS, OR BE ERROR-FREE, OR THAT ANY ERRORS OR DEFECTS CAN OR WILL BE CORRECTED.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF OR LIMITATIONS ON IMPLIED WARRANTIES OR THE LIMITATIONS ON THE APPLICABLE STATUTORY RIGHTS OF A CONSUMER, SO SOME OR ALL OF THE ABOVE EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU.

8. LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL PROTOKOL OR ITS AFFILIATES, OR ANY OF ITS OR THEIR RESPECTIVE LICENSORS OR SERVICE PROVIDERS, HAVE ANY LIABILITY ARISING FROM OR RELATED TO YOUR USE OF OR INABILITY TO USE THE APP OR THE CONTENT FOR: (i) PERSONAL INJURY, PROPERTY DAMAGE, LOST PROFITS, COST OF SUBSTITUTE GOODS OR SERVICES, LOSS OF DATA, LOSS OF GOODWILL, BUSINESS INTERRUPTION, COMPUTER FAILURE OR MALFUNCTION, OR ANY OTHER CONSEQUENTIAL, INCIDENTAL, INDIRECT, EXEMPLARY, SPECIAL, OR PUNITIVE DAMAGES; OR (ii) DIRECT DAMAGES IN AMOUNTS THAT IN THE AGGREGATE EXCEED THE AMOUNT ACTUALLY PAID BY YOU FOR THE APP.

THE FOREGOING LIMITATIONS WILL APPLY WHETHER SUCH DAMAGES ARISE OUT OF BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE AND REGARDLESS OF WHETHER SUCH DAMAGES WERE FORESEEABLE OR PROTOKOL WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS OF LIABILITY SO SOME OR ALL OF THE ABOVE LIMITATIONS OF LIABILITY MAY NOT APPLY TO YOU.

9. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Protokol and its officers, directors, employees, agents, affiliates, successors, and assigns from and against any and all losses, damages, liabilities, deficiencies, claims, actions, judgments, settlements, interest, awards, penalties, fines, costs, or expenses of whatever kind, including reasonable attorneys' fees, arising from or relating to your use or misuse of the App or your breach of this EULA, including but not limited to the content you submit or make available through the App.

10. GOVERNING LAW

This EULA shall be governed by and construed in accordance with the internal laws of Montenegro without giving effect to any choice or conflict of law provision or rule. Any legal suit, action, or proceeding arising out of or related to this EULA or the App shall be instituted exclusively in the courts of Montenegro. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.

11. ENTIRE AGREEMENT

This EULA, our Privacy Policy, and our Terms and Conditions constitute the entire agreement between you and Protokol with respect to the App and supersede all prior or contemporaneous understandings and agreements, whether written or oral, with respect to the App.

If any provision of this EULA is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

12. CONTACT INFORMATION

If you have any questions about this EULA, please contact us at:

Protokol
Dalmatinska 156
Podgorica, Podgorica 81000
Montenegro
Email: milan.vilov@protokol.me

By downloading, installing, accessing, or using the App, you acknowledge that you have read this EULA, understand it, and agree to be bound by its terms and conditions. If you do not agree to these terms, you must not download, install, access or use the App.